For ages 21+

Responsible Gambling — Stay in Control

3333bd believes entertainment is enjoyable only when it stays within limits. On this page you will find all the information you need to keep yourself safe.

For ages 21 and above only

Our Commitment

Playing at 3333bd is not just about winning or losing — it is entertainment, an experience. But like any form of entertainment, it needs boundaries. We want every member to play with a clear head, within a set budget, and with a sense of how much time they are spending. Gambling or betting should never be treated as a source of income — it is a form of enjoyment, and making sure that enjoyment never becomes a burden is a responsibility shared by both us and you.

3333bd believes an informed player is the best player. That is why we have included several self-control tools on the platform that you can use at any time. Using these tools is not a sign of weakness — it is a sign of maturity and responsible behaviour. Our Terms and Conditions contain detailed information about all these features and their limitations.

We want you to stay safe at all times. That is why our support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English. If you have any concerns or need help staying in control, do not wait — reach out now.

Every user must verify their age before opening an account on our platform. No one under the age of 21 can create an account at 3333bd or take part in any game or betting activity. Our Privacy Policy contains detailed information about the age verification process and the policies for protecting personal data.

Self-Control Tools

3333bd gives you full control over your account. The tools below can be activated at any time.

Set Deposit Limits

Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately; to increase it, a set waiting period must pass.

Session Time Limits

Decide in advance how long you will play in each session. You will be alerted when the set time is up, and if needed, the session will end automatically.

Temporary Account Suspension

If you want a short break, put your account on pause for a set period — from 1 day up to 6 months. You will not be able to log in during the break.

Self-Exclusion

Activate self-exclusion for a long-term break. This takes effect immediately and cannot be reversed before the set period ends.

Activity History

You can view your complete history of deposits, withdrawals, bets, and winnings at any time. This helps you understand your own patterns and track your budget.

Contact the Support Team

Talk to our team via 24/7 live chat to activate self-control tools or for any guidance. Your information will remain completely confidential.

Warning Signs

It is not always easy to tell when gambling is becoming a problem. If you notice the following signs in yourself or someone around you, it is important to pay attention.

Keep in mind, having these signs does not mean the situation is out of control — but it is a signal that it is time to seek help. Read our FAQ for answers to common questions about responsible gambling.

Chasing Losses

Repeatedly placing bets to try to win back money that was lost — this is the most common warning sign.

Spending Beyond Your Budget

Using money meant for bills, rent, or household expenses on bets — not keeping a separate gambling budget is dangerous.

Hiding It from Loved Ones

Concealing the amount you bet or your losses from family or friends.

Restlessness When Unable to Play

Feeling stressed, irritable, or anxious when you cannot log in or place a bet.

Impact on Work or Studies

Losing focus at work, not showing up on time, or avoiding studies because of gambling.

Borrowing to Play

Borrowing money from friends, family, or any other source to gamble and being unable to repay it.

Check Yourself

Read the questions below and tick the ones that apply to you. This is a helpful self-check — not a professional diagnosis.

Where to Get Help

Asking for help when you are struggling to stay in control takes courage. Family, friends, and professional counsellors are there for you.

3333bd Live Chat

Our support team is available 24 hours a day, 7 days a week and ready to listen to you in Bengali. If you want to set up self-exclusion or deposit limits, you will get immediate assistance.

Email Support

If you prefer to communicate in writing, reach out by email. Our team tries to respond quickly in both Bengali and English.

Family and Friends

Talk openly with the people close to you. Family members can often be the first to notice the signs and can be your greatest source of support.

Professional Counsellors

Seek advice from a mental health professional or counsellor. Addiction specialists provide support in complete confidence — this is an entirely personal matter.

3333bd's Pledge

As a responsible platform, we hold ourselves accountable. 3333bd always works to ensure that gambling does not cause harm to people.

  • No one under 21 is allowed to open an account, and age verification is mandatory.
  • Once a self-exclusion request is accepted, it is applied immediately.
  • Personal data and financial information are protected with the highest level of SSL security.
  • The support team never gives advice that encourages you to bet more.
  • Requests to lower a deposit limit take effect immediately; requests to raise one include a waiting period.
  • Responsible gambling reminders are included in promotional messages.
  • For help with any responsible gambling concern, learn more on our About Us page.

Simple Responsible Gambling Habits

  • Set a fixed budget before you play and stick to it.
  • Never use emergency funds or household money for betting.
  • Build a habit of not betting on at least two days a week.
  • Never place bets under the influence of alcohol or drugs.
  • Never think of betting as a source of income.
  • Regularly review your transaction history and keep track of your spending.

Frequently Asked Questions

Let our support team know via live chat or email that you want to activate self-exclusion. Tell them how long you want to be excluded — the team will apply it immediately. During self-exclusion, you will not be able to log in to your account or place any bets.

Yes, deposit limits can be changed from account settings or through the support team. Lowering a limit takes effect immediately. However, increasing a limit requires a waiting period — this is intentional, to prevent decisions made in the heat of the moment.

Below the age of 21, a person's brain maturity and ability to assess risk are not yet fully developed. The risk of developing a gambling addiction at a young age is significantly higher. That is why 3333bd strictly follows a 21+ policy and age verification is mandatory when opening an account.

A cooling-off period lets you close your account for anywhere between 1 day and 6 months, after which you can resume normal use. Self-exclusion is longer-term — while it is active, the account will not be reopened before the set period ends, regardless of any request. If you feel the problem is serious, self-exclusion is the better choice.

Closing an account based on a direct third-party request is not possible, as privacy is involved. However, if you contact support yourself, or if a family member encourages you to do so, we can also provide them with responsible gambling information. The best outcome is for you to actively use these tools yourself.

Yes, all your personal and financial information at 3333bd is protected by SSL encryption. Requests related to responsible gambling or self-exclusion are handled with complete confidentiality. If someone seeks help, that information is not shared with any third party.